Today’s business is all about instant support. Customers are more likely to purchase the products if their get the immediate answer to their questions. People these days prefer to get support from live help desk rather than phone calls. Online chat increases the website visitors retention and sales. That’s why online help desk has become very popular these days. For an online business like e-commerce sites or e-selling businesses, live chat is very important. That’s why we came up with the top 5 awesome live chat WordPress Plugins for your website.
The recent study shows that 83% of consumers need some kind of product support when making an online purchase? And 45% of customers immediately abandon the transaction if their questions are not addressed quickly.
Top 5 Amazing Live Chat WordPress Plugins
1. Tawk.To Live Chat
In our previous article, we briefly discussed on how to integrate tawk.to live chat on the WordPress site. Tawk.to is an absolutely 100% free live chat application you can use for your any website. This awesome chat software/app lets you monitor and chat with guest users on your website. Best of all, it is a user-friendly and highly customizable plugin.
Further, tawk.to plugin is highly compatible with all web browsers and even has developed free apps for Android, iOS, Windows, and OSX.Download tawk.to Live Chat
2. WP Live Chat Support
WP Live Chat Support is one of the most effective live chat WordPress plugins. It primarily focuses on the small businesses but it’s not entirely free like tawk.to. However, it is cost effective and can be afforded by any small businesses.
Moreover, the plugin has a plethora of awesome features, like six predefined live chat box themes, placing anywhere on your site using drag and drop, multi chat at a time, Google analytics integration, and even translation features. Although it is available for free, the Pro version has extra features.Download WP Live Chat Support
3. Tidio Live Chat
Tidio Live Chat Plugin allows you to easily communicate with front-end user. Upon installing this plugin, you can take the full benefits of the plugin feature without registration. It is specially designed for the WordPress community.
Some of the plugin’s feature include it keeps the track of the website visitors, an ability to contact visitors if they leave the chat, supports 140 languages, and many more.Download Tidio Live Chat
4. JivoChat Live Chat
JivoChat is one of the best and the most efficient communication apps for online business sites to chat with the front users. It’s free to use. Its motto is “Not only a Live Chat, a complete communication tool”. You can use JivoChat for free with up to 5 online agents with limited features. For the first 14 days, all features will be available too. Then later, you have to pay for additional features. Don’t worry, you can still use this software with limited features for a lifetime.Download JivoChat
5. ZenDesk Chat
Zendesk Chat is probably the best Live Chat Plugin system and trusted by more than 150,000 businesses. With Zendesk, the website visitors can directly chat with you through the widgets and you can simultaneously chat with multiple users via online Dashboard. Using this plugin, you can access advanced analytics to track the visitors of your website.
Moreover, ZenDesk is mobile as well as user-friendly with more than 40 languages available. This simple and highly customizable plugin has 24/7 chat support from the trained and experienced support team.Download ZenDesk Live Chat
So these are our top 5 Amazing WordPress Live Chat Plugins you can use on your WordPress site. If you have any favorite support plugin, do not hesitate to mention it in the comments below!!